The library I love
Best quote:
"...In the Reading Room there are special shelves on which members may leave piles of books, marked with their names, to which they will be returning in a day or two. A member once reported noticing on a slip of paper marking a pile of books the handwritten words: "Kingsley Martin. Do not remove." At that point, Kingsley Martin had been dead for two years..."
Now that's service!
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