Saturday, May 13, 2006

GOBI update

Dear GOBI Users,
This fiscal year at YBP we’ve seen a record number of GOBI users, who conducted a record number of searches, who made a record number of selections and orders on GOBI, and who made GOBI the centerpiece of their library’s workflow.

All of us at YBP would like to thank the entire community of GOBI users for the business you entrust to us, for your suggestions on how we can improve GOBI, and in general for the tremendous support for our company that you show us every day.

We would also like to say that we very much appreciate the patience of those users who have at times experienced less than optimum GOBI performance. While we are, again, gratified by the endorsement of GOBI that record levels of use show us, we have continuously needed to strengthen GOBI’s underlying architecture in order to keep up.

Over the past several months, we have made several software and hardware upgrades and in the new fiscal year, continued work on improving GOBI’s performance will be our highest development priority.

While most of our recent development work has focused on GOBI infrastructure, that is not all we have done. We will soon release a user option that will enable users to display ISBN-13 in title records.

We are also nearly finished with an upgrade to GOBI email. Email, a constantly evolving Internet activity, today includes spam email and spam filtering software, two unknowns when GOBI was developed; but now facts of life.

Local configurations sometimes lead to difficulties for users receiving GOBI email messages. Our upgrade will make delivery of GOBI messages more certain. Also, we are currently redesigning GOBI’s cart functionality, an area where in particular situations, some users experience problems.

Watch for a release within the next few months.

And, we’re pleased that so many of you are using our newest features, OpenURL, NetLibrary eBooks, and the capability to view invoices and statements online through GOBI. Each of these recent releases has been extremely well received by our community of users.

Thanks to feedback and enhancement recommendations from you, our customers, we can work at striking the right balance between infrastructure upgrades and functional improvements.

Again, thank you for using and supporting GOBI.
Carol Roy
GOBI Product Manager

No comments: