Thursday, December 15, 2005

EBSCO customer success centre

EBSCO sponsors this site that links to a variety of library support tools.

Dear EBSCO Publishing Customer:

We are excited to announce the launch of a new and industry-leading resource created for customers and based on valuable customer feedback: EBSCO’s new Customer Success Center.

The Customer Success Center is an unprecedented resource dedicated to our customers’ professional development and success. At the Customer Success Center you’ll find over 100 free tools, including items specifically targeted for public libraries:

* Free access to the Library, Information Science & Technology Abstracts (LISTA) database, the industry’s leading library professional development research tool.

* A repository of success stories from some of EBSCO’s leading customers, sharing their best practices and learnings on such topics as successful community outreach, marketing library resources, planning a library card campaign, and promoting the library’s website.

* A list of grant sources with helpful tips on database investing.

* Papers and recommendations on library assessment, evaluation, and patron surveys.

* Professional development tools.

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